Grow your business by increasing online listings and customer reviews.

Online Reputation Management

Knowing what is being said about you online is essential to your business’s reputation.

Have you ever wondered...

Where is my business being talked about online?

We monitor the review sites and let you know right away when a review is posted so that you can respond quickly.

How do I ask my customer for an online review?

Prompt your customers in-person or with an automated email or text message. Simply input their name, email and cell.

But, what if I get a negative review?

Respond. Clear up any misunderstandings. A gracious response can transform livid customers into loyal ones.

What if I don't have time to respond to reviews?

Let us take over the task. We will respond in a timely and professional manner so you don’t have to. [additional cost applies]

Why Online Reputation Management Matters

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95% Search for local businesses online and 91% read the online reviews

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84% of people trust online reviews as much as a personal recommendation

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73% of consumers think that reviews older than 3 months aren’t relevant

Your Reputation is Your #1 Asset

Reputation is a combination of what YOU say about your business and what CUSTOMERS say about your business.

With Reputation Management in place, you can easily prompt customers to leave a review and get an instant alert when they do.

★ Wondering where your business is being talked about? We monitor 50 review sites and alert you when a customer leaves a review. 

★ Afraid you might get a negative review? You’re not always going to have happy customers, embrace your critics’ valuable feedback.

Every minute there are thousands of new reviews posted on websites like Yelp, Houzz, Google Maps, HomeAdvisor, Facebook, blogs and elsewhere, these reviews will impact your revenue.

Having positive reviews significantly impacts your reputation: the better your reputation, the more customers you’re likely to win online.

“User reviews are here to stay, and the longer you wait to start optimizing your reviews, the more you stand to lose.” ~ Forbes

Online Listings a.k.a. Local Citations

So, what are citations? A local citation is any online mention of the Name, Address, and Phone number (NAP) for a local business. Citations help Internet users to discover local businesses and can also impact local search engine rankings.

For a citation to help with your local SEO strategy, it’s important that it exactly matches the NAP on your website and on your Google My Business page.

You need to be 100% consistent when building citations.

How important are local citations? The building of local citations is a keystone in local search visibility. When your NAP are mentioned online you can be sure of increased discoverability and awareness.

However, due to human and program error, mistakes and inaccuracies can slip in and provide a very different experience than intended.

Listings form the foundation for your online reputation.

Reviews influence all leads, even personal referrals.

Who Would You Choose?

Key Factors in Reviews:
★ Average Star Rating
★ Total Number of Reviews (or total lack)
★ Review Frequency
★ Age of Reviews
★ Average Ratings Across Multiple Sites
★ How a Business Responds to Negative Reviews
★ The Sentiment of the Reviews

Influence more people to choose your business over competitors.

Ready to Get Started?

Let’s Discuss First.

Let’s go over your online presence together and see if this is right for your business.

I look forward to speaking soon!

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