Our website care plans include the support you need to succeed.

Website Care Plans & Support

Secure hosting and maintenance for your peace of mind

To get the best return on your investment—and so it can effectively market to your customers without interruption—your website must be properly maintained.

Our website care plans offer the levels of service to give you peace of mind, support where you need it, and expertise to help improve your website to grow your business.

We’ll take care of your website’s visitors. A hacked website can wreak havoc on search rankings and will have a negative impact on your reputation if your customers notice your broken site before you do. 

Our Website Care Plans give you the secure hosting solutions you need so you can focus on your business.

Free SSL Certificate Included

Did you know that Google penalizes websites that are not HTTPS protected with an SSL certificate? No need to worry, though—because when you are on one of our Website Care Plans and hosting with us, you will receive a free SSL certificate for use on your website.

STANDARD Website Care Plan

Best for basic business websites updated monthly

Managed Hosting
SSL Certificate (when hosting with us)
Website Recovery (daily backups)
Comment & Database Optimization
Uptime & Security Monitoring
Monthly Performance Scan
Includes certain premium plugin licenses
Software Updates – Core and Plugins
Email Support Ticket Desk
2 Support Tasks (each under 15 mins) included
(monthly support time does not roll over)
Additional support time billed at current hourly rate
Monthly Maintenance Report w/Google Analytics

$149
PER MONTH

ADVANCED Website Care Plan

Required for ecommerce, membership & high traffic sites

Managed Hosting
SSL Certificate (when hosting with us)
Priority Support
Website Recovery (daily backups)
Malware Scan & Automatic Malware Removal
Image Compression
Comment & Database Optimization
Uptime & Security Monitoring
Monthly Performance Scan
Includes certain premium plugin licenses
Software Updates – Core, Plugins + eCommerce
Email Support Ticket Desk
4 Support Tasks (each under 15 mins) included
(monthly support time does not roll over)
Additional support time billed at current hourly rate
Monthly Maintenance Report w/Google Analytics

$249
PER MONTH
Website Care Plan BOOST

Website Care Plan BOOST

Although our Website Care Plans are for the sites we build or re-design, we welcome clients who are looking for a long-term relationship with a reliable dedicated webmaster.

For websites that we did not build, we first do a Care Plan BOOST to become familiar with the website, how it was built, and any potential issues that can arise. Our report includes user experience, conversion optimization, SEO, accessibility, security, legal, and WordPress assessment. We will also make a full backup of your website stored off-site for one year.

Most importantly, we will provide a list of issues and recommendations for the improvements you need to make in order to proceed with the website on a monthly care plan. We will also spend up to 2 hours working on improvements found in your site check.

Do I need a Web Care Plan?

The Internet can be a dangerous place, with bad actors trying to hack websites all the time.

Software needs updating—including the software that powers your website. While WordPress can be automatically updated, the majority of security compromises stem from plugins, not the core WordPress code.

Staying on top of the latest updates and keeping your site on a secure server will help to keep your business and customers safe. It’s the nature of the world we live in and unfortunately, websites are an easy target.

If your website is not properly maintained you could be facing:

  • A hacked website that could ultimately cost you business
  • A virus that could compromise your customers data
  • Malicious malware that could get your website blacklisted
  • Redirection of your website to a malicious site

If you want your website properly maintained, then yes, you need a Web Care Plan.

If we don’t take care of your website, who will?

Here are some really great reasons why you’ll love us.

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Managed Hosting

Managed website hosting forms the foundation for all of our website care plans and is, in essence, insurance against hacking and technical issues. Your site will be protected by a suite of security enhancements that help block unwanted access, keeping your customers safe and secure.

Website Backups

It’s not a matter of if you’ll need your backups, but when. We will generate secure daily backups so your site can be restored quickly if anything goes wrong.

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Tech Support

Whether you have a simple question, like “how do I edit a page?”, or a marketing or technical question, we’re here to help. We will give you advice to enable you to carry out the work yourself, or a quote if you want us to do the work for you.

Security Monitoring

There are so many different factors involved in keeping a website secure. We will regularly carry out security scans in order to keep out intruders and make sure your website stays safe.

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Uptime Monitoring

We’ll monitor your site 24/7 to make sure it’s always available for your customers.

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Software Updates

Get the peace of mind that comes with knowing all your website software is up-to-date. Security updates and new features come out regularly for your website’s software. NOT keeping your site updated is the No.1 reason websites are hacked.

Analytics & Reporting

We’ll send you a simple analytics report that is easy to understand and summarizes numbers and trends.

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SEO Rank Tracking

Keep track of how your keyword ranking changes, and get a comparison to your competition.

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Suggestions for Improvement

We’ll regularly suggest ways to improve your website and Internet marketing. Without this your online presence may stagnate.

Frequently Asked Questions

How often do you run updates?
Standard updates are run once a month. If there is an important update that would prevent a security issue, it will be addressed right away.
Do you offer 24/7 support?
No we do not. Our support hours are 9 am – 5 pm EST, Monday through Friday. That being said, if there is an emergency we will do our best to resolve the issue outside of standard office hours, if possible.
When will I be billed?
Payments will be automatically deducted on the first of the month. Payment can be made using any major debit or credit card (Visa, Mastercard, American Express, Discover) through Stripe.
What if an update breaks my website?
The site is immediately rolled-back to the backup state taken prior to performing the update. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.
How often do you run updates?
Standard updates are run once a month. If there is an important update that would prevent a security issue, it will be addressed right away.
Do you offer 24/7 support?
No we do not. Our support hours are 9 am – 5 pm EST, Monday through Friday. That being said, if there is an emergency we will do our best to resolve the issue outside of standard office hours, if possible.
What are my payment options?
Payment can be made using any major debit or credit card (Visa, Mastercard, American Express, Discover) through Stripe. Payments will be automatically deducted on the first of the month.
What if an update breaks my website?
The site is immediately rolled-back to the backup state taken prior to performing the update. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.

We offer Peace of Mind